Roadmap · US beta live

The AI receptionist that actually books the ride

Short answer: Missed calls after 6pm are lost bookings. Limozoft's AI agent answers 24/7, quotes from your existing rate structure, takes a card over the phone, and drops a confirmed reservation onto the dispatch board — with a live-human escape hatch you configure. US beta live with 12 operators; UK + AU Q4 2026; French Q1 2027.

The after-hours problem, in one number

The average chauffeur operator we surveyed misses 18–34% of inbound calls between 6pm and 8am. Those callers don't leave voicemails at the rate they used to — they redial. The next operator on Google gets the booking. For a fleet doing $600 per average job, that's a five-figure monthly leak most owners never see because it never shows up in their system.

How the workflow runs

  1. Call arrives on your existing Twilio-forwarded business line (or a new one we provision).
  2. Greeting uses your business name and current hour-appropriate tone ("Good evening — Elite Chauffeur, how can I help?").
  3. Intent detection — new booking, existing reservation question, corporate account inquiry, or "human please" (instant transfer).
  4. Slot-filling — pickup datetime, pickup address, dropoff, passenger count, vehicle class preference, flight number if airport, special requests.
  5. Price quote — computed from your Limozoft rate structure. Never invented.
  6. Payment — PCI-compliant DTMF card capture via Stripe (or Authorize.net). The agent never hears or stores the card number.
  7. Reservation drop — appears on the dispatch board within 3 seconds, tagged ai_booked, with the full call transcript attached.
  8. Confirmation SMS to caller with reservation number and driver-assignment ETA.

What you configure (10-minute setup)

SettingOptionsDefault
VoiceUS-M, US-F, UK-M, UK-F, AU-F, FR-FUS-F
Business hours24/7, after-hours only, custom windowsAfter-hours only
Live transfer thresholdNever, on request, on trigger words (wedding, funeral, VIP), always after 3 failed slotsOn request + trigger words
Payment captureAlways, on request, never (message-only)Always
Maximum quote before human review$0–$∞$2,500
Recording retention7 / 30 / 90 days, or export to S330 days

How this is different from generic AI receptionists

Limozoft AI agentGeneric AI answering service
Knows your rate structureYes — reads live from LimozoftNo — takes messages
Books directly onto dispatch boardYesNo — sends email/SMS to you
Handles airport pickup logic (flight tracking, meet-and-greet)YesNo
Knows which vehicles are already committedYes — dispatch-awareNo
Sends live driver ETAYesNo
Priced per answered minute, not per call$0.35/min$1.00–$1.50/min typical

Why nobody in limo software owns this yet

Generic voice-AI companies don't know limo-specific concepts (airport meet-and-greet, hourly-as-directed, farm-in). Limo software vendors don't have voice-AI infrastructure. Limozoft ships both because the stack (Twilio + rate engine + dispatch DB) is already there — the AI layer is the natural product extension.

Product screenshots + demo

Screenshots and a 2-minute end-to-end call recording live on the videos hub (look for "AI agent — after-hours airport booking"). Prefer live? Book a demo below and we'll place a real test call to your phone.

Pricing

PlanAnswered minutes includedOverage
Growth ($199/mo)300 min/mo$0.35/min
Enterprise ($349/mo)1,500 min/mo$0.35/min
Add-on (any plan)0 included$0.35/min, $50/mo minimum

Beta operators are locked in at 500 min free/month for 12 months from GA. Waitlist order matters — first 100 waitlist signups get beta access directly, next 400 get GA priority.

Join the beta waitlist

Tell us your fleet size and current after-hours process. We onboard 3 new beta operators every 2 weeks.

Join the waitlist →

AI agent FAQ

Frequently asked questions

Does the AI actually book the reservation, or does it just take a message?+
Books it. The agent quotes a price from your rate structure, confirms pickup + dropoff + passenger count, takes a card via Stripe over the phone (PCI-compliant DTMF capture), and drops the confirmed reservation onto the dispatch board with a note tagged 'ai_booked'. A message-only fallback is available for shifts you want a human to review.
What happens on complex or edge-case calls?+
The agent has three escape hatches: (1) transfer to a live number you specify, (2) take a callback request with the caller's context summarized, (3) offer to SMS a booking link if the caller prefers self-serve. You configure the thresholds — e.g. 'if the caller mentions wedding, always transfer'.
How does it price the ride?+
It reads your existing Limozoft rate structure — hourly, transfer, point-to-point, airport minimums, surcharges. It never invents a price. If it can't compute one (unusual route, no matching rate) it offers a callback with a quote.
What voice / accent does it use?+
Choose from a shortlist of natural voices (US, UK, AU English + French for /fr operators). All voices are ElevenLabs-quality — indistinguishable from a human receptionist on a phone call in blind tests.
How much does it cost?+
Included in the Growth and Enterprise plans at usage bands (300 / 1,500 answered minutes per month). Overage is $0.35/minute — for reference, a US answering-service receptionist costs roughly $1.20/minute equivalent.
Is call audio stored?+
Recordings and transcripts are retained for 30 days for QA and dispute resolution, then auto-deleted. You can shorten this in Settings → Privacy or export to your own S3 bucket for longer retention.
When can I use it?+
Private beta with 12 operators is live in the US now. UK + AU rollout in Q4 2026; French-language support in Q1 2027. Join the waitlist below to lock in beta pricing.

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