Limozoft dispatch software logoLimozoft

Operations · Aug 21, 2026 · 11 min read

How to Export Your Data Out of Limo Anywhere (Step-by-Step, 2026)

By Limozoft Editorial · Reviewed by Limozoft operator research team.

Illustration of data files being exported from a legacy system into a modern dispatch platform
Short answer: Export in this order: customers and corporate accounts, then vehicles and drivers, then rates and pricing rules, then historical reservations, then any stored documents. Pull everything to CSV, verify row counts against the reporting screens before you cancel anything, and keep a dated archive copy offline. The two things that break migrations are stored payment methods, which cannot be exported and must be re-collected, and rate rules, which usually need rebuilding rather than importing.

Why export before you decide, not after?

Data portability is the thing that makes a software decision reversible. Run the export while you still have full access and a support relationship, not during a notice period.

It also tells you something useful: how hard the export is signals how hard the next one will be, whichever platform you choose.

  • Full access makes support requests easier to get answered.
  • You discover missing fields with time to ask about them.
  • An archive protects you if the migration stalls halfway.
  • You can test an import into the new system before committing.

What should you export, in what order?

Order matters because records reference each other. Import customers before reservations and the reservations attach to real accounts; do it the other way and you get orphaned records.

Work through this list and tick each one off with a row count.

  • Customers: name, email, phone, address, notes, account flag.
  • Corporate accounts: billing contact, PO requirements, payment terms, rate agreement.
  • Vehicles: type, capacity, plate, licence and inspection dates.
  • Drivers: name, contact, licence numbers and expiry dates.
  • Rates: point-to-point, hourly, airport, surcharges, gratuity rules.
  • Reservations: full history with dates, addresses, driver, vehicle, fare components.
  • Documents: insurance certificates, licences, signed contracts.
  • Reporting: a final set of month-end reports as a reconciliation reference.

What cannot be exported, and what do you do about it?

Stored card details are the big one. Payment credentials live with the payment processor under PCI rules, and no dispatch platform hands them over in a spreadsheet.

Depending on your processor there may be a card-on-file migration path between gateways, handled processor-to-processor. Ask your processor directly — never ask anyone to email you card numbers.

  • Stored payment methods: re-collect, or arrange a processor-to-processor token migration.
  • Rate rule logic: usually rebuilt in the new system, not imported.
  • Custom report definitions: rebuild from the exported data.
  • Email and SMS templates: copy the text manually, they are short.
  • Third-party integration configurations: reconnect in the new platform.

How do you verify the export is complete?

Row counts, not eyeballs. Open the reporting screen in the old system, note the totals, and compare them to the exported files before you touch anything else.

Then spot-check content, because a file with the right number of rows can still have truncated notes or mangled dates.

  • Compare customer count in export vs the system's customer report.
  • Compare reservation count for a full year vs the annual booking report.
  • Spot-check ten reservations field by field against the screen.
  • Check date formats survived the CSV round-trip.
  • Check that special characters in names and addresses are intact.
  • Confirm fare components exported as separate columns, not one total.

What is a safe cutover sequence?

Run parallel for a short, defined period. Not months — a week or two, long enough to catch problems and short enough that staff do not settle into double entry.

Pick a low-volume window. Every operator has one; for most chauffeur fleets it is the first two weeks of a shoulder month.

  • Week 1: export everything, import into the new system, verify counts.
  • Week 2: run new bookings in the new system, keep the old one read-only.
  • Week 3: move all dispatch across; old system stays accessible.
  • Week 4: re-collect stored payment methods for active accounts.
  • Only then: give notice on the old contract.

When should you not cut over?

Never during peak season, never in the week before a major event you are servicing, and never while your only dispatcher is on holiday.

If those windows do not exist in your year, the mid-season switching playbook covers how to do it anyway with a phased approach.

How does Limozoft handle the import side?

Send the CSVs during the setup week and they are imported and reconciled as part of the $399 one-time setup — customers, corporate accounts, vehicles, drivers and trip history.

Rates are rebuilt rather than imported, which sounds like more work and is usually less: most operators discover they have been carrying rate rules nobody has used in two years.

  • CSV import for customers, accounts, vehicles, drivers and reservations.
  • Row-count reconciliation report after import.
  • Rate rules rebuilt with you during setup.
  • Export back out to CSV at any time, on any plan, at no cost.

Migration data checklist

DataExportable?PriorityNotes
CustomersYes1Import before reservations
Corporate accountsYes1Include PO and terms
VehiclesYes2Include licence expiry dates
DriversYes2Include licence expiry dates
RatesPartly3Usually rebuilt
Reservation historyYes4Verify against annual report
Stored cardsNo5Re-collect or token migration
DocumentsYes5Download and re-attach
Report definitionsNo6Rebuild

Pros and cons

Pros

  • Exporting early makes the whole decision reversible.
  • Row-count verification catches silent truncation before cutover.
  • Rebuilding rates removes years of unused rules.
  • A dated offline archive protects you regardless of outcome.

Cons

  • Stored payment methods always require re-collection or a gateway migration.
  • Rate rebuilding is real work that falls on the operator.
  • Parallel running costs a fortnight of mild double-handling.
  • Some custom fields have no equivalent and need a decision.

Original data · Limozoft operator research 2026

Small fleets migrating to Limozoft averaged under one working day of data preparation once they exported in the customers-first order.

The migrations that ran long were the ones that started with reservation history. Importing trips before accounts creates orphaned records that then need matching by hand.

Keep exploring on limozoft.com

Frequently asked questions

Can I export my full trip history from Limo Anywhere?+
Reservation history is exportable through the reporting screens. Pull it as CSV by date range and verify the row count against the annual booking report before relying on it.
Can I export stored credit cards?+
No. Card data sits with the payment processor under PCI rules. Either re-collect payment methods from active accounts, or ask your processor about a token migration between gateways.
How long does a migration take?+
For a fleet under 25 vehicles, expect a day of preparation and a two-week parallel run. Limozoft imports the CSVs during the setup week included in the $399 one-time fee.
Should I cancel my old subscription immediately?+
No. Keep read-only access through the parallel run and for at least one billing cycle after cutover, so you can answer questions about historical trips.
What if a field has no equivalent in the new system?+
Map it into notes rather than dropping it, then review after a month. Most orphan fields turn out to be unused; the ones that matter become obvious quickly.
Do I have to rebuild my rates by hand?+
Usually yes, and it is worth it. Rate rules rarely export cleanly, and rebuilding is the only reliable way to discover which rules are still in use.
Can I get my data out of Limozoft later?+
Yes. CSV export of customers, bookings, drivers and vehicles is available on every plan at no cost — the same portability test you should apply to any vendor.

Ready to see it live?

Book a 20-minute demo tailored to your fleet.

Same-week launch · month-to-month · everything included.

Related reading

Where to go next on Limozoft

See Limozoft on your own reservation data.

20-minute walkthrough. No slide deck. Same-week launch.

Book a free demo →