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Australia · Dispatch automation · Updated 2026-08-06

Automated limo dispatching software in Australia.

Most Australian chauffeur operators still dispatch by phone call and group chat. Automation doesn't replace your dispatcher — it removes the 40 small decisions a day that don't need a human.
Short answer: Automated dispatch assigns jobs by rule — vehicle class, driver availability, location, existing bookings — then pushes them to the driver app and notifies the passenger. On Limozoft it's included in the flat AUD 149–529/mo equivalent plan, month-to-month, live in 5–10 business days.

What "automated" actually means on the board

TaskManual dispatchAutomated on Limozoft
Assigning a new bookingDispatcher rings aroundRule-based offer or auto-assign
Double-booking a chauffeurCaught by memoryConflict detection blocks it
Flight arrives 90 min latePhone calls both waysPick-up time and point auto-update
Passenger 'where's my car?'Dispatcher checks and repliesAutomatic on-the-way + arrival notifications
End-of-month corporate invoiceSpreadsheet reconciliationConsolidated PO invoice generated
Driver paperworkEmailed formsCaptured in the driver app

The four automation rules worth setting up first

1. Vehicle class and capacity matching

Sedan, people mover, stretch or coach — the rule reads the booking's passenger and luggage count and only offers the job to vehicles that physically fit. This alone kills the most expensive dispatch error there is: sending the wrong car to an airport pick-up.

2. Availability and shift awareness

Jobs are only offered to chauffeurs who are on shift, not already on a conflicting run, and inside their allowed hours. Conflict detection runs before the offer, not after the complaint.

3. Proximity and dead-running

For same-day and as-directed work, the board weighs current position and the previous drop-off so you're not paying for a chauffeur to cross Sydney empty when someone else is five minutes away.

4. Flight-aware airport rules

Flight tracking across SYD, MEL (Tullamarine and Avalon), BNE, PER, ADL and CBR moves the pick-up time when the arrival moves, updates the pick-up point when a flight is re-gated, and tells the chauffeur and the passenger without a dispatcher touching it. Full workflow on the airport transfer page.

What to keep manual

  • VIP and repeat corporate clients with a preferred chauffeur — pin them instead of automating them.
  • Weddings and multi-vehicle events, where sequencing matters more than efficiency.
  • Anything where the client has been let down before. That job gets a human.

Australian specifics

GST-compliant tax invoices with your ABN, AUD-equivalent flat pricing, payment terms per corporate account, and monthly statements that export cleanly to Xero, MYOB and QuickBooks AU. Full local detail on the Australia limo booking software hub.

Read next

Automated limo dispatch (Australia) — FAQ

What is automated limo dispatching software?+
Automated limo dispatching software assigns jobs to chauffeurs by rule instead of by phone call: it checks vehicle class, driver availability, licence and shift status, current location and existing bookings, then offers or auto-assigns the job and pushes it to the driver app. The dispatcher only touches the exceptions.
Does automated dispatch work for a small Australian fleet?+
Yes, and it matters more at small scale, because a 6-vehicle operator usually has one dispatcher who is also answering the phone and doing the invoicing. Auto-assignment, conflict detection and automatic passenger notifications remove most of the manual coordination on a normal day.
How does auto-assignment handle airport delays?+
Flight tracking watches the arrival across SYD, MEL, BNE, PER, ADL and CBR; when a flight moves, the job's pick-up time shifts, the chauffeur gets the updated time and pick-up point in the driver app, and the passenger gets a notification — with no dispatcher intervention.
Can dispatchers override the automation?+
Always. Auto-assignment is a default, not a lock: any dispatcher can reassign, split or hold a job from the board, and the audit trail records who changed what and when.
What does it cost in Australia?+
Limozoft is flat — AUD 149–529/mo equivalent depending on fleet size — with the dispatch console, automation rules, native driver app, booking widget and corporate PO billing all included. No per-driver seat fee and no annual contract.

See auto-assignment on your own AU fleet — 30-minute demo.

AUD pricing. Month-to-month. Live in 5–10 business days.

Book a free demo →